How to Check ebtEDGE Balance

If you are trying to check your ebtEDGE balance, you have come to the right place. In this post, we are going to help you login to your ebtEDGE account online and check the balance on your card. If you do not have an online ebtEDGE account, we will help you create one.

In addition, if you are experiencing problems logging in, we have provided ebtEDGE phone numbers below by state so that you can call customer service. You can also use the phone number to check your card balance.

Finally, learn how you can get Amazon Prime membership at 50% off the regular price with your EBT Card.

This post will cover:

• What is ebtEDGE
• Which States use ebtEDGE?
• How to check ebtEDGE Balance
• Register for an ebtEDGE Online Account
• Add your EBT Card to your ebtEDGE Account
• EBT Card FAQs
• How to check ebtEDGE Balance by Phone
• How to Save 50% OFF Amazon Prime with EBT

What is ebtEDGE?

ebtEDGE is an online portal that offers you direct access to your EBT information.  Twenty-six states and the District of Columbia use the ebtEDGE system to manage benefits programs, including Food stamps (SNAP), Temporary Assistance for Needy Families (TANF), Cash Assistance, and Women, Infants and Children (WIC) program.

What can you do with an ebtEDGE account?

Once you receive your EBT Card, you must first activate your card online or by phone. Once activated, you can:

• View the balance on your EBT card
• Review your EBT transaction history
• Get helpful hints in managing your account.

Which States use ebtEDGE?

The following states use the ebtEDGE portal to manage their benefits program:

How to check ebtEDGE Balance

If you have an EBT Card and want to check the balance online using your ebtEDGE account, follow the instructions below:

Step 1 – Visit ebtEDGE Website 

The first step to checking your card balance is to visit the ebtEDGE site. Click here to be taken.

Once there, click on “Cardholder Login” on the left side of the page. To successfully login, you will need your User ID and Password.

Step 2 – Enter Your User ID and Password

Next, enter your ebtEDGE User ID and account Password in the spaces provided, as shown below. Then click “Login”. If you do not have an ebtEDGE account keep reading for help to set up one.

In addition, if you do not remember your User ID or Password, see below for how to retrieve them.

Step 3 – Check your ebtEDGE Balance

If you entered the correct User ID and Password, you will then be taken to your EBT card account and get access to the EBT card information you need.

Once logged in, you will be able to do the following:

• View the balance on your EBT card
• Review your EBT card transactions and recent activity
• Read helpful hints, including tips to keep your account safe

Retrieve Username and Password

If you do not remember your User ID or Password, here is how to retrieve them. On the login page, click on “Trouble Signing in?” as shown below.

You will be taken to a page that looks like the one below.

Forgot User ID

If you forgot your username, check the “Forgot UserID?” circle as shown above and click “Register”.

You will be taken to a page like the one below where you will be required to enter the following information:

• User ID
• Password
• First Name
• Last Name
• Email Address
• Phone Number

Once you enter the information above, click “Register” to retrieve your UserID

Forgot Password

If you forgot your password, check the “Forgot Password?” circle as shown above.

You will be asked to enter your User ID, then click “Next” as shown below.

Follow the instructions provided to retrieve the password to your ebtEDGE account.

How to Register for an ebtEDGE Online Account

If you do not currently have an ebtEDGE account, you will need to create one before you can check the balance on your EBT card. Here’s how to create one:

Step 1 – Visit ebtEDGE Website 

The first step to checking your card balance is to visit the ebtEDGE site. Click here to be taken.

Once there, click on “First time logging in? Register Here” as shown below.

Next, you will be taken to a page like the one below where you will be asked to enter the following information:

• User ID
• Password
• First Name
• Last Name
• Email Address
• Phone Number

Once you have entered the information requested, click “Register”

You will then be taken to a page like the one below where you will have to select “Challenge Questions” as shown below.

These questions will be used in the future to confirm your identity and help you log into your account if you have trouble logging in.

Once you have selected the questions, click “Add”

Remember that for each question, you will be asked to enter the answer, then re-enter the answer to confirm that they match. If any of your answers do not match, you will not be able to click on the “Add” button to proceed.

Once successful, you will automatically be taken to the login page to login to your new ebtEDGE account, as shown below.

Learn how to Add your EBT Card to your ebtEDGE Account

Now that your ebtEDGE account has been created, you can add your EBT card to the account so that you can view your card balance and review transaction history.

To add your card, click on the “Add Account” link as shown above.

You will be taken to a page like the one below where you will be asked to enter your EBT Card number in the space provided, as shown below.

Enter your EBT card information and follow the instructions to complete the process of adding your card.

Congratulations!!! You have successfully added your EBT card to your ebtEDGE account. You can now view your card balance, look at recent transactions and manage your EBT card account online.

EBT Card FAQs

Can I use my SNAP EBT benefits on Amazon?

Yes, if your state has been approved by the USDA as part of the online pilot program. As of May 20, 2020, the following states have been approved to use their EBT cards to buy groceries online on Amazon and Walmart. For how to use your EBT Card on Amazon, see our post here.

• Alabama
• Arizona
• California
• District of Columbia
• Florida
• Idaho
• Iowa
• Kentucky
• Missouri
• Nebraska
• New Mexico
• New York
• North Carolina
• Oregon
• Texas
• Vermont
• Washington
• West Virginia

The following states are have been approved and are getting ready to launch their programs soon.

• Colorado
• Minnesota
• Nevada
• Rhode Island
• Wisconsin

If I don’t use all my EBT benefits this month, will I lose them?

No. If I don’t use all of the benefits you received this month, they will stay in the EBT account, and you may use these benefits in the following months.

In addition, each of your benefits will remain in your account(s) for 365 days (12 months/one year).

However, any benefit not used during the 365 day period will be removed from your account. Once a benefit has been removed from your account due to age, it cannot be replaced.

Can I use my EBT card in other counties and other states?

Your EBT card will work in the other 49 states in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.

Can I have someone else help me shop using my EBT account?

Yes, you can set up an Authorized Representative (AR) to help you shop with your EBT Card.

However, the AR will have a separate card with his or her own account number and PIN.

The EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.

Note that it is not possible to limit the AR’s access to a lesser amount.

However, you may choose the account(s) to which the AR has access.

If you don’t want him or her to have access to all of your benefits, it is possible to limit the AR’s access to either your food benefits or cash benefits if you like.

Ask your county caseworker about setting up an Authorized Representative (AR)

Who is responsible for the ebtEDGE portal?

The ebtEDGE platform is provided by Fidelity National Information Services, Inc (FIS), a financial products & services including headquartered in Florida that serves as a vendor to the states, helping with the management of EBT card accounts.

Check your ebtEDGE Balance by Phone

If you are having trouble checking your ebtEDGE balance online, you can check your balance by phone. We have provided below the phone number for ebtEdge balance by state.

You can also use this number to call ebtEDGE customer service if you have issues with your card account or transactions on your card.

Save 50% with Discounted Amazon Prime Membership

As an EBT Cardholder, you can get over 50% OFF Amazon Prime when you sign up with your EBT Card. With the Amazon Prime EBT discount, you can get all the great benefits of Prime at a fraction of the cost.

For just $5.99 per month you get all these EBT Amazon Prime benefits:

• One-Day FREE Shipping on millions of eligible Amazon items
• Two-Day FREE Shipping on millions of eligible Amazon items
• Access to instantly stream thousands of FREE Movies & TV Shows
• Access to Unlimited FREE Prime Music streaming
• FREE 2-Hour Delivery on Prime Now items

To learn more about the Amazon Prime EBT Discount and the benefits and perks you get with Amazon Prime membership, click here.

CLICK HERE to Sign up and Save with the Amazon Prime Discount for EBT Cardholders.

To find out what you can buy online with your Kentucky EBT Card, continue reading below.

How to check ebtEDGE Balance Summary

We hope this article on how to check ebtEDGE Balance was helpful to you.

If so, we encourage you to share this article with anyone who may also find it helpful by using the “Share this” button below.

If you have additional questions about how to use your EBT or need further assistance in creating your ebtEDGE account, please leave those in the comments section below. We are here to help you!

Be sure to check out our other articles about Food Stamps and EBT, including How to get 50% OFF Amazon Prime for EBT Cardholders and Free Museums Admissions with EBT Program and how to buy groceries online on Amazon with your EBT Card.