If you have an EBT Card and have questions about your card, you’ve come to the right place. In this post, we will provide the EBT Card Phone Number to call for help with your EBT or P-EBT benefits. The list below includes phone numbers for all 50 states.
However, before you call the EBT Helpline in your state, scroll below to see if the question you are calling about is already answered here.
Table of Contents:
- What is EBT Card?
- EBT Card Phone Number by State
- Before you call the EBT Card Phone Number:
- How Much Will I Get in SNAP EBT Benefits?
- How to Get a Replacement EBT Card
- What Fast Food Places Take EBT/Food Stamps/SNAP?
- EBT Eligible List – What can I buy with my EBT card?
- How Do I Check My EBT Card Balance?
What is EBT Card?
EBT stands for Electronic Benefits Transfer. An EBT card is a plastic card that acts like a debit card that is used to access public assistance benefits for low-income families.
This includes benefits like:
- Supplemental Nutrition Assistance Program (SNAP, also known as food stamps)
- Women, Infants, and Children (WIC)
- Temporary Assistance for Needy Families (TANF, also known as Cash Assistance)
- Medicaid or Medical Assistance
Once you are approved for one of the benefit programs listed above, you will receive your benefits each month on an EBT Card.
You can then use your EBT card to purchase eligible items at authorized retailers.
SNAP EBT cards can be used at any eligible retailer in any state. For example, a Vermont SNAP recipient can use their EBT card at a SNAP eligible California retailers and farmers market.
EBT Card Phone Number (All 50 States)
Here’s the EBT Card Phone Number to call for all 50 states and the District of Columbia.
Find your state below for the phone number specific to your state.
|State||EBT Card Phone Number|
|District of Columbia||1-888-304-9167|
Before you call the EBT Card Phone Number
As we mentioned above, the EBT Card Phone lines are flooded with phone calls from people trying to get details about EBT benefits.
Therefore, hold times may be longer when you call the phone number.
We have answered the top questions people call the EBT Phone Number for.
Scroll down below to see if your question has been answered below.
How Much Will I Get in SNAP EBT Benefits?
Once you are approved for food stamps, you probably want to know how much in benefits your household will get on a monthly basis.
The 2023 maximum SNAP allotments for the District of Columbia and all states other than Alaska and Hawaii are as follows:
|Maximum SNAP Benefit Amount by Household Size for Fiscal Year 2023|
|Effective October 1, 2022 – September 30, 2023|
|Household Size||Maximum SNAP Benefit Allotment|
|48 States & D.C.||Hawaii||Alaska||Virgin Islands||Guam|
|Urban||Rural 1||Rural 2|
|Each Additonal Household Member:||$211||$404||$264||$336||$409||$272||$312|
How to Get a Replacement EBT Card
Here’s how to replace a lost or stolen EBT Card:
First, If you suspect or know:
- That your EBT card or card number has been lost or stolen;
- That someone not authorized by you has gained access to your EBT card or card number and PIN;
- or, That someone has gained information about your identity that may result in your benefits being stolen.
If any of the above is true, follow these three (3) steps:
First, you must immediately contact the EBT Customer Service number listed above for your state to report your EBT card lost or stolen.
How to Report EBT Card Lost, Stolen, or Damaged
Only by first contacting EBT Customer Service to deactivate your EBT card can you protect yourself against potential benefit theft.
When you call, the EBT Customer Service will deactivate your card so that no one else can use it.
You can also request a new replacement card to be mailed to you at this time.
If you do not have your card replaced, you may not be able to use your card at other stores to obtain your benefits.
A replacement EBT card will be mailed to the address they have on their system.
The new card will arrive in the mail within 5-7 business days. There is no tracking information for replacement cards sent in the mail.
If you have waited 7 business days after you called customer service and have not received your card, you should call the helpline for an update.
What Fast Food Places Take EBT/Food Stamps/SNAP?
The Restaurant Meals Program (RMP) is a federal program that enables qualified elderly, disabled, and homeless food stamps recipients to buy food at authorized restaurants. Any state or county can enroll in the Restaurant Meals Program.
The purpose of the program is to help expand food access to those who do not have a place to store and cook food, who may not be able to prepare food or who don’t have access to a grocery store.
Not all states participate in the RMP.
Currently, the Restaurant Meal Program is running in the following states:
- New York
- Rhode Island
What can I buy with my EBT card?
Your EBT Card can be used to purchase any eligible food items that can be consumed or prepared at home.
Here is the list of eligible items you can buy with your EBT Card:
- Alcohol Mixers
- Baby Food (for example, infant formula, cereals, juices)
- Baker’s yeast
- Bottled water
- Baked Goods
- Breads and Cereals
- Cakes that are more than 50% edible
- Cooking Ingredients
- Corn Husks
- Dairy Products
- Deli food (for example, cold sandwiches, subs, sushi, salads)
- Energy Drinks with a Nutrition Label
- Frozen foods (for example, Entrees, Frozen Dinners, frozen vegetables, and fruits)
- Fruits and Vegetables
- Gift baskets (if the value of food item is at least 50% of the total price)
- Ice (such as, cubed, bagged, or blocked)
- Ice Cream
- Lunch Meat
- Meats, Fish, Seafood, and Poultry
- Non-Alcoholic Beverages
- Nutrition and Dietary Supplements
- Organic foods
- Rotisserie Chicken (If it is in a cold display case)
- Slimfast, Muscle Milk, Ensure
- Soft Drinks (Soda)
- Sushi (deli packaged sushi to go)
- Uncooked Pizza
- Vegan foods
- Vegetable Plants
Please note, this is not an exhaustive list. However, we made sure to include our most frequently searched items by our readers.
What does EBT not cover?
Your EBT Card can not be used to purchase any hot or prepared food item, as well as any non-food items.
Here is a list of items that your EBT does not cover:
- Beer, wine, liquor, cigarettes, or tobacco
- Soaps, paper products, cosmetics, grooming items
- Pet food (for example, dog food, cat food, etc.)
- Vitamins or medicines
- Food that will be eaten in the store
- Hot foods
Other Items you cannot buy with your EBT Card include:
- Cod liver oil
- Cough drops
- Crabs (cooked and hot)
- Dietary Supplements (for example, GNC, and most protein powders)
- Dry ice
- Energy drinks with Supplement Information labels (for example, 5-Hour Energy)
- Fertilizer and insecticides
- Flax oil
- Fountain Drinks
- Gift baskets (if the food part of the gift basket is less than 50% of the total price)
- Ice cream cone/sundae
- Livestock (for example, live animals or birds)
- Cakes (that are more than 50% non-edible)
- Toilet paper
How Do I Check My EBT Card Balance?
If you have an EBT Card and would like to check your current balance, you can do that in 3 ways, including online and via phone.
Click here to get your state information on how to check the balance on your EBT card balance.
EBT Card Phone Number Summary
We hope this post on EBT Card Phone Number is helpful.
If you have further questions about SNAP or EBT in general, please let us know in the comments section below.
Be sure to check out our other articles about SNAP and EBT, including:
- Free Admission with EBT in all 50 States
- How to check ebtEDGE balance
- ConnectEBT card balance
- What you can buy with an EBT Card
- How much in food stamps can I get?