(Last updated on 1/8/21)
If you are trying to log in to your Florida DCF ACCESS Account, we can help. In this article, we will walk you through the steps to successfully complete the My Access Florida Account Login to apply for benefits, review the status of your application, or update your information.
In this post, we will cover:
- ACCESS Florida Account Information
- My ACCESS Florida Account log in Help
- How to Unlock ACCESS Florida Online Account
- ACCESS Florida Phone Number
- FAQs for ACCESS Florida Account
This guide is for Florida benefits applicants that have already created an online Access Florida account. To find out how to login to your ACCESS Florida account, continue reading below.
Access Florida Account
The Florida Department of Children and Families (DCF) is responsible for administering government assistance benefits in Florida. Currently, the Florida DCF manages the following benefit programs:
- Food Assistance Program (SNAP)
- Temporary Cash Assistance
- Medicaid
- Medicaid For Pregnant Women
- Disaster SNAP
- Refugee Services
The state uses the MyACCESS Florida system to manage the benefits program online.
You can use the MyACCESS Florida system to apply or reapply for food stamp benefits and the other benefits programs listed above.
To apply for Florida food stamp benefits or the other benefits programs online, you must first log in your MyACCESS Account. For help on how to login to your MyACCESS online account, continue reading below.
MyACCESS Florida Account Features
A MyACCESS Florida account allows you to be able to perform the following tasks online:
- Apply For Florida Assistance Benefits
- Renew Benefits
- Check Status of your Florida Benefits Application
- Report A Change
- Find Local Offices
- Receive email notifications about your account
Here’s how to login to your MyACCESS Account
My Access Florida Account Login
To login to the ACCESS Florida online portal, follow the instructions below.
How to Login ACCESS Florida Online Account
If you are trying to log in to the Florida DCF ACCESS online application to apply for benefits, check the status of your benefits, renew your benefits, or update your information, follow the steps provided below.
1. Visit the My ACCESS Florida Website
The first step when logging into your My ACCESS is to visit the Florida ACCESS website. The website can be found at myflorida.com/accessflorida/.
Once on the site, click the “Login or Create Your MyACCESS Account” link. For help, please refer to the screenshot below.
2. Enter your User ID & Password
Once you click the “Login or Create Your MyACCESS Account” link, you will be taken to the My ACCESS Florida Login page.
Next, enter your User ID and Password into the login portal under “Returning Users”.
For help, refer to the screenshot below.
3. Submit your Florida ACCESS Login Information
Once you have entered your information, click the “Sign In” button to access your Florida ACCESS online account. If you entered the correct information, you will be taken directly to your myACCESS account.
My ACCESS Florida Account Locked (Unlock your ACCESS Account)
If you are having trouble logging into your myACCESS Florida account or your account is locked, here’s what to do:
There are two possible reasons why you may be having trouble logging into your account. You may have forgotten your User ID or password.
If you have forgotten your myACCESS Florida account User ID or password, click the “Forgot your User ID?” or “Forgot your Password?” link as shown by the image below and follow the instructions on how to recover them.
If you are having issues getting your ACCESS account unlocked, you can call the Florida DCF Customer Customer Call Center at the number below.
ACCESS Florida Phone Number
For further assistance with your myACCESS Florida account, call the Florida DCF Customer Customer Call Center at the number below:
1-866-762-2237or 850-300-4323
Agents are available from 7 am to 6 pm Mon-Fri and 8 am to noon on Saturday and 1 pm to 5 pm on Sunday.
Customer service agents can assist you with problems accessing your account, including User ID and password issues.
For additional help with your My ACCESS Florida account or benefits in general, including SNAP, read our frequently asked questions below.
Florida ACCESS Account FAQs
For additional questions regarding your Florida ACCESS account, read our FAQs.
How can I apply for Food Stamp benefits in Florida?
There are three ways you can apply for food stamps in Florida:
Option 1 – Online
You can apply online through the Florida ACCESS account (as shown in the image below). If you have an account, you can log in or create your MyACCESS Account. Click here to be taken to the website.
Option 2 – In-person
You can apply in person at the Florida Department of Children and Families (DCF) office near you. Click here to locate a DCF office.
Option 3 – Download Food Stamps Application
You can download an application, complete it, and mail it to your county DCF office or submit it in person.
Am I eligible for Florida Food Stamps?
To be eligible for Food Stamp benefits in Florida, you must meet certain eligibility requirements, including an asset and income limit (as described below).
For more on food stamps eligibility requirements and how to determine if you qualify, click here.
What is the Income Limit for Florida Food Stamps?
In order to be approved for SNAP benefits in Florida, you have to meet the income limits: gross income and net income.
Gross income is your total income, before taxes or any deductions.
Net income is determined by subtracting certain allowable deductions from the gross income.
Below is the Florida food stamps income limit table.
| Household Size |
130% FPL Gross Income Limit |
100% FPL
Net Income Limit |
| 1 | $1,383 | $1,064 |
| 2 | $1,868 | $1,437 |
| 3 | $2,353 | $1,810 |
| 4 | $2,839 | $2,184 |
| 5 | $3,324 | $2,557 |
| 6 | $3,809 | $2,930 |
| 7 | $4,295 | $3,304 |
| 8 | $4,780 | $3,677 |
| 9 | $5,266 | $4,051 |
| 10 | $5,752 | $4,425 |
|
For each additional
person add: |
$486 | $374 |
Households with members who are elderly or disabled, as well as households that pass the gross income test, must also pass a net test to qualify.
Elderly households are those which contain members age 60 or older.
Disabled members are those who receive disability payments, such as Supplemental Security Income (SSI), veteran’s disability, or Medicaid as a blind or disabled individual.
Can I save my Florida Access application if I’m not complete?
Yes, you can save your food stamps application in your account by clicking the “Save” button. Be sure to save your application tracking number before exiting the online application.
You can return to the application by logging back into your account.
Can Florida Food Stamps be used out of state?
Yes, you can use your Florida food stamps in other states. There are no rules against using your EBT card outside of Florida.
The Florida EBT Card will work at any store or ATM that accepts EBT cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.
Can I use my Florida food stamps online?
Yes, you can.
The United States Department of Agriculture, the federal agency that oversees the food stamps program started the Online Purchasing Pilot in January 2017 with select retailers for the initial launch of the EBT Online Purchasing Pilot.
When the USDA initially set up the pilot program, the following states were approved for the program:
- New York
- New Jersey
- Alabama
- Iowa
- Oregon
- Washington
- Nebraska
- Maryland
In addition, the following grocery retailers were approved to work with the states above to launch the program:
- Amazon
- FreshDirect
- Safeway
- ShopRite
- Hy-Vee, Inc.
- Hart’s Local Grocers
- Dash’s Market
Florida Was Recently Added to the Pilot Program
In April 2020, Florida was approved as part of the program.
As confirmed by the tweet below, this is a major win for Florida SNAP recipients, especially in the middle of the COVID-19 pandemic.
Good news for Florida residents who are SNAP (food stamp) recipients. You will now be able to use your EBT card to pay for groceries online. This could be a relief for those who fear leaving their home to buy food during the COVID-19 pandemic. https://t.co/Sx5gm5z8aR
— Mayor Carlos A. Gimenez (@MayorGimenez) April 14, 2020
As a result of this decision, food stamps recipients can purchase food online and pay using their Florida EBT card for delivery and pick-up.
The program will initially start with Walmart and Amazon.
The pilot program in Florida will begin with an initial launch on April 16, 2020.
Click here for details on how to buy groceries online for delivery with Florida EBT.
How do I check my Florida EBT Card balance?
You can check the balance on your Florida EBT Card online, by phone or in-person. For more help, check out our post here.
When Will my Florida Food Stamps Be Deposited?
In Florida, Food Stamp Benefits are deposited into EBT Card accounts from the 1st to the 28th of every month. When your payment is deposited depends on the 9th and 8th digits of your case number (READ BACKWARDS), dropping the 10th digit. Here is the schedule:
| If the 9th and 8th digit of your Case number is | Benefits are deposited on the |
| 00-03 | 1st of the month |
| 04-06 | 2nd of the month |
| 07-10 | 3rd of the month |
| 11-13 | 4th of the month |
| 14-17 | 5th of the month |
| 18-20 | 6th of the month |
| 21-24 | 7th of the month |
| 25-27 | 8th of the month |
| 28-31 | 9th of the month |
| 32-34 | 10th of the month |
| 35-38 | 11th of the month |
| 39-41 | 12th of the month |
| 42-45 | 13th of the month |
| 46-48 | 14th of the month |
| 49-53 | 15th of the month |
| 54-57 | 16th of the month |
| 58-60 | 17th of the month |
| 61-64 | 18th of the month |
| 65-67 | 19th of the month |
| 68-71 | 20th of the month |
| 72-74 | 21st of the month |
| 75-78 | 22nd of the month |
| 79-81 | 23rd of the month |
| 82-85 | 24th of the month |
| 86-88 | 25th of the month |
| 89-92 | 26th of the month |
| 93-95 | 27th of the month |
| 96-99 | 28th of the month |
*Cash benefits are made available on the 1st through the 3rd day of every month.
My Access Florida Account Login Summary
We hope this post on My Access Florida Account Login was helpful to you. If you have any additional questions about your ACCESS Florida account or food stamp benefits, please leave those in the comments section below.
Also, be sure to check our post on how much food stamps you will get if approved and what you can buy with your EBT Card.
