If you are trying to log in to your Health-e-Arizona Plus Account, we can help. In this article, we will walk you through the steps to successfully complete the Health-e-Arizona Plus Account Login to apply for benefits, review the status of your application, or update your information.
In this post, we will cover:
- Health-e-Arizona Plus Account Information
- Health-e-Arizona Plus Account log in Help
- How to Unlock Health-e-Arizona Plus Online Account
- Health-e-Arizona Plus Phone Number
- FAQs for Health-e-Arizona Plus Account
This guide is for Arizona benefits applicants that have already created an online Health-e-Arizona Plus account. To find out how to login to your Health-e-Arizona Plus account, continue reading below.
Health-e-Arizona Plus Account
The Arizona Department of Economic Security (DES) is responsible for administering government assistance benefits in Arizona. Currently, the Arizona DES manages the following benefit programs:
- Adult Protective Services (APS)
- Food Assistance (SNAP of Food Stamps)
- Medical Assistance
- Refugee Resettlement
- Shelter and Housing
- Child and Family
- Cash Assistance
- Child Care
- Child Support Services
- Community Resources
The state uses the Health-e-Arizona Plus system to manage the benefits program online.
You can use the Health-e-Arizona Plus to apply or reapply for food stamp benefits and the other benefits programs listed above.
To apply for Arizona food stamp benefits or the other benefits programs online, you must first log in to your Health-e-Arizona Plus Account. For help on how to login to your Health-e-Arizona Plus online account, continue reading below.
Health-e-Arizona Plus Account Features
A Health-e-Arizona Plus account allows you to be able to perform the following tasks online:
- Apply For Arizona Assistance Benefits
- Renew Benefits
- Check Status of your Arizona Benefits Application
- Report A Change
- Find Local Offices
- Receive email notifications about your account
Here’s how to login to your Health-e-Arizona Plus Account
Health-e-Arizona Plus Account Login
To login to the Health-e-Arizona Plus online portal, follow the instructions below.
How to Login Health-e-Arizona Plus Online Account
If you are trying to log in to the
online application to apply for benefits, check the status of your benefits, renew your benefits, or update your information, follow the steps provided below.
1. Visit the My Health-e-Arizona Plus Website
The first step when logging into your account is to visit the Health-e-Arizona Plus website.
The website can be found at healthearizonaplus.gov/.
Once on the site, click the “Returning User Log In” link. For help, please refer to the screenshot below.
2. Enter your User Name & Password
Once you click the “Returning User Log In” link, you will be taken to the Login page.
Next, enter your User Name and Password into the login portal under “My Account Log In”.
Also, be sure to enter the text from the image below the password box in the appropriate space provided.
For help, refer to the screenshot below.
3. Submit your Health-e-Arizona Plus Login Information
Once you have entered the requested information, click the “Log In” button to access your Health-e-Arizona Plus online account.
If you entered the correct information, you will be taken directly to your account.
My Health-e-Arizona Plus Account Locked (Unlock your Account)
If you are having trouble logging into your Health-e-Arizona Plus account or your account is locked, here’s what to do:
There are two possible reasons why you may be having trouble logging into your account. You may have forgotten your User Name or password.
If you have forgotten your Health-e-Arizona Plus account User Name or password, click the “Forgot User Name?” or “Forgot Password?” link as shown by the image below and follow the instructions on how to recover them.
If you are having issues getting your account unlocked, you can call the Arizona DES Customer Customer Call Center at the number below.
Health-e-Arizona Plus Phone Number
For further assistance with your Health-e-Arizona Plus account, call the Customer Customer Call Center at the number below:
Toll-free at 1-855-HEA-PLUS ( 1-855-432-7587).
Customer service agents can assist you with problems accessing your account, including User Name and password issues.
For additional help with your Health-e-Arizona Plus account or benefits in general, including SNAP, read our frequently asked questions below.
Arizona Food Stamps Application Video
The video below, from the Arizona DES, does an excellent job of explaining the process involved in apply for benefits, including SNAP.
You will learn about what you need to successfully apply for food stamps in Arizona, what you can expect after you apply and how soon you can get benefits.
Health-e-Arizona Plus Account FAQs
For additional questions regarding your Health-e-Arizona Plus account, read our FAQs.
How can I apply for Food Stamp benefits in Arizona?
There are 3 ways you can apply for food stamps in Arizona.
Option 1 – Apply online
You can apply online through the Arizona Health-e-Arizona Plus account (as shown in the image below). If you have an account, you can log in or create your Health-e-Arizona Plus Account. Click here to be taken to the website.
Option 2 – Apply at DES Office Near You
You can apply in person at the Arizona Department of Economic Security (DES) office near you. Click here to locate a DES office.
Option 3 – Download Arizona Food Stamps Application
You can download an application, complete it and mail it to your county DES office or submit it in person.
Am I eligible for Arizona Food Stamps?
To be eligible for Food Stamp benefits in Arizona, you must meet certain eligibility requirements, including an asset and income limit (as described below).
What is the Income Limit for Arizona Food Stamps?
In order to be approved for SNAP benefits in Arizona, you have to meet the income limits: gross income and net income.
Gross income is your total income, before taxes or any deductions.
Net income is determined by subtracting certain allowable deductions from the gross income.
Below is the Arizona food stamps income limit table.
|Household Size||Gross monthly income
(130 percent of poverty)
|Net monthly income
(100 percent of poverty; test for SNAP households with elderly and disabled members)
|Each additional member||(+486)||(+374)|
Households with members who are elderly or disabled, as well as households that pass the gross income test, must also pass a net test to qualify.
Elderly households are those which contain members age 60 or older.
Disabled members are those who receive disability payments, such as Supplemental Security Income (SSI), veteran’s disability, or Medicaid as a blind or disabled individual.
Can I save my Arizona Access application if I’m not complete?
Yes, you can save your food stamps application in your account by clicking the “Save” button. Be sure to save your application tracking number before exiting the online application.
You can return to the application by logging back into your account.
Can Arizona Food Stamps be used out of state?
Yes, you can use your Arizona food stamps in other states. There are no rules against using your EBT card outside of Arizona.
The Arizona EBT Card will work at any store or ATM that accepts EBT cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.
Can I use my Arizona food stamps online?
Yes, you can.
The United States Department of Agriculture, the federal agency that oversees the food stamps program started the Online Purchasing Pilot in January 2017 with select retailers for the initial launch of the EBT Online Purchasing Pilot.
In April 2020, Arizona was approved as part of the program.
As confirmed by the tweet below, this is a major win for Arizona SNAP recipients, especially in the middle of the COVID-19 pandemic.
The @USDA is expanding access to innovative online food purchase programs by adding the states of Arizona and California to the #SNAP online pilot program: https://t.co/FsOCrsaKOr#EBT #covid19 #benefits #payments
— TotilPay (@TotilPay) April 9, 2020
As a result of this decision, food stamps recipients can purchase food online and pay using their Arizona EBT card for delivery and pick-up.
Details of Online Purchasing Program in Arizona
Here’s what you can expect with the EBT online purchasing program in Arizona:
As of May 5, 2020, Walmart has expanded online grocery purchases to all Arizona locations.
Furthermore, beginning April 30, 2020, Amazon will offer online grocery purchases across the state through:
- Amazon Grocery
- Amazon Fresh (where available)
Additionally, as of December 16, 2020, Aldi is partnering with Instacart to offer online grocery purchases through its Arizona locations.
Find additional details on the Instacart website.
How do I check my Arizona EBT Card balance?
You can check the balance on your Arizona EBT Card online, by phone, or in-person. For more help, check out our post here.
When Will my Arizona Food Stamps Be Deposited?
In Arizona, Food Stamp Benefits are deposited into EBT Card accounts during the first 13 calendar days of the month.
When your payment is deposited depends on the first letter of your last name.
Here is the schedule:
|If the First Letter of your Last Name is||Benefits are deposited on the|
|A or B||1st of the month|
|C or D||2nd of the month|
|E or F||3rd of the month|
|G or H||4th of the month|
|I or J||5th of the month|
|K or L||6th of the month|
|M or N||7th of the month|
|O or P||8th of the month|
|Q or R||9th of the month|
|S or T||10th of the month|
|U or V||11th of the month|
|W or X||12th of the month|
|Y or Z||13th of the month|
Does COVID-Related Stimulus or Unemployment Benefits Count towards SNAP Income limit?
Not all COVID-related income is counted towards your income limit when you apply for food stamps in Arizona.
The table below explains if COVID-related income is counted or not counted for Medical Assistance, Nutrition Assistance (SNAP or Food Stamps), and Cash Assistance programs:
|Income Type||Medical Assistance||Nutrition Assistance||Cash Assistance|
|Coronavirus Aid, Relief and Economic Security (CARES ACT) tax credit/stimulus payment||Not counted||Not counted||Not counted|
|Weekly Federal Pandemic Unemployment Compensation (FPUC)||Not counted||Not counted||Not counted|
|Weekly Pandemic Unemployment Assistance (PUA)||Counted||Counted||Not counted|
|Weekly Pandemic Emergency Unemployment Compensation Assistance (PEUC)||Counted||Counted||Not counted|
Health-e-Arizona Plus Account Login Summary
Here’s the bottom line:
To log in to your Health-e-Arizona Plus account, you need to visit the healthearizonaplus.gov/ website and enter your User Name and Password.
If you are having trouble logging into your account or your account is locked, here’s what to do:
If you have forgotten your account User Name or password, click the “Forgot User Name?” or “Forgot Password?” link and follow the instructions on how to recover them.
For further assistance with your Health-e-Arizona Plus account, call the Customer Customer Call Center at 1-855-HEA-PLUS ( 1-855-432-7587).
We hope this post on Health-e-Arizona Plus Account Login was helpful.
If you have further questions about the Arizona Food Stamps, EBT Card, SNAP, or P-EBT, please let us know in the comments section below.
Be sure to check out our other articles about SNAP and EBT, including:
Free Admission with EBT in all 50 States
How to check ebtEDGE balance
ConnectEBT card balance
What you can buy with an EBT Card
How much in food stamps can I get?