California EBT Card Balance

Are you trying to check the balance on your Golden State Advantage Card or California EBT Card? In today’s post, we will outline the ways you can find out your California EBT card balance. The California Department of Social Services (CDSS) is responsible for administering the Supplemental Nutrition Assistance Program (SNAP), also known as the Food Stamp Program. SNAP enables low-income families the ability to purchase nutritious food by providing monthly food assistance benefits. Benefits are distributed to California SNAP recipients via a plastic Electronic Benefits Transfer (EBT) card.

The video below from The Sacramento County Department of Human Assistance explains in details what Calfresh and the EBT Card is about and what you can use it for.

This post will Cover:

  • California EBT Payment Schedule
  • How to Check California EBT Card Balance
  • EBT Frequently Asked Questions

California EBT Payment Schedule

The California EBT Card, or the Golden State Advantage Card, holds the food assistance benefits assigned to you each month. Your benefits will be deposited onto your EBT card according to the schedule below:

If your Case Number ends in Benefits are deposited on the
1 1st of the month
2 2nd of the month
3 3rd of the month
4 4th of the month
5 5th of the month
6 6th of the month
7 7th of the month
8 8th of the month
9 9th of the month
0 10th of the month

Once your benefits are deposited into your account, you can begin using them with your California EBT card to purchase eligible food items. For a full list of approved food items, see the Food Stamps Eligible Food List here.

For more information on how to check your Golden State Advantage Card, please continue reading below.

 

"California EBT Card Balance"

How to Check California EBT Card Balance

Here’s how to check the balance on your Golden State Advantage Card Balance.

Option 1 – Check your Last Receipt

The first option for checking your California EBT Card balance is to check your last receipt. This is the easiest and quickest way to locate the current balance on your California EBT Card.

Your balance will be listed at the bottom of your most recent grocery store or an ATM receipt. You should get in the habit of keeping your most current EBT receipt, that way, you always have a quick way to check your balance before you shop.

Option 2 – Login to Advantage Card Account

The second option for checking your California EBT Card balance is online through the Advantage Card website.

To log in, visit the ebt.ca.gov sign in, then enter your card number. Once logged in, you’ll be able to view your current balance and transaction history. If you do not have an ebtEDGE account, you can create an Advantage Card Account here.

"California EBT Card Balance check"

Option 3 – Check by Phone

The last option for checking your California EBT Card balance is by phone. Call the EBT Customer Service number (1-877-328-9677) on the back of your card. The Customer Service Hotline is available 24 hours a day, 7 days a week.

After you call, enter your sixteen (16) digit EBT card number and you will hear your current food assistance or cash account balance(s).

Report a lost, stolen or damaged Golden State Advantage Card

If your card is lost, stolen or damaged call EBT Customer Service at 1-877-328-9677 right away.

California EBT Card Help 

For information on how to renew your card, get the list of stores that accept EBT, and tips on how to keep your card safe and secure, visit the Department of Social Services website here.

California EBT Card ALERT

Here is what you need to know to protect your EBT Card.

Your county or the state will never text or call you requesting your personal information such as your EBT card number and your personal identification number (PIN).

If you are contacted about your EBT account, you should not provide any personal information. If you think your benefits may have been stolen, you should immediately call the customer service telephone number on the back of your EBT card, (877) 328-9677, or contact your county social services agency.

  • Never give out your personal information to anyone, or you could have your benefits stolen.
  • Keep your EBT card number and PIN a secret.
  • Never give out your social security number, EBT card number or PIN to anyone.

California EBT Frequently Asked Questions

"California EBT Frequently Asked Questions"

I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?

Yes. SNAP benefits are only for food. However, some people have an EBT card for their TANF (cash assistance) benefits. You can use TANF benefits to purchase food and non-food items. For information on TANF eligibility, contact your local government benefits assistance office.

Can I have someone else help me shop using my EBT account?

Ask your county food stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN. The EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.

Can I use my EBT card in other counties and other states?

Your EBT card will work at any store or ATM that accepts EBT Cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.

There are no rules against using your EBT card outside of your state of residence. However, you are required to report any address change to your local county public assistance office.

If I don’t use all of the benefits I received this month, will these benefits still be available to me next month?

Yes. Benefits that are not used in the month issued will stay in the EBT account, and you may use these benefits in the following months.

What do I do if I suspect someone has stolen benefits from my EBT account?

If your card is stolen or you think someone knows your PIN, you should immediately call the customer service number at the back of your EBT card to have your EBT card canceled or to change your PIN. If you believe your benefits have been stolen, contact your caseworker or county office for assistance. You should also file a police report.

How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?

Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.

What items am I allowed to purchase with my EBT card?

For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).

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