New York EBT Card Balance

Are you trying to check the balance on your New York EBT Card or Benefit Identification Card? In today’s post, we will outline the ways you can find out your New York EBT card balance. The New York Department of Social Services (DSS) is responsible for administering the Supplemental Nutrition Assistance Program (SNAP), also known as the Food Stamp Program. SNAP enables low-income families the ability to purchase nutritious food by providing monthly food assistance benefits. Benefits are distributed to New York SNAP recipients via a plastic Electronic Benefits Transfer (EBT) card.

This post will Cover:

  • New York EBT Payment Schedule
  • How to Check New York EBT Card Balance
  • EBT Frequently Asked Questions

New York EBT Payment Schedule

The New York EBT Card (also known as the Benefits Identification Card) holds the food assistance benefits assigned to you each month. Your benefits will be deposited onto your EBT card according to the schedule below:

All Counties Except NYC
If your Case Number ends in Benefits are deposited on the
0 or 1 1st of the month
2 2nd of the month
3 3rd of the month
4 4th of the month
5 5th of the month
6 6th of the month
7 7th of the month
8 8th of the month
9 9th of the month

New York City Residents

Benefits for NYC For NYC food stamps recipients are deposited over 13 different days (except Saturdays, Sundays or Holidays) during the first two weeks of each month. The actual dates change from one month. The city publishes a six-month schedule showing the exact availability dates. See the current schedule here.

Once your benefits are deposited into your account, you can begin using them with your New York EBT card to purchase eligible food items. For a full list of approved food items, see the Food Stamps Eligible Food List here.

For more information on how to check your New York EBT Card Balance, please continue reading below.

"New York EBT Card Balance"

How to Check New York EBT Card Balance

Here’s how to check the balance on your New York Benefits Identification Card.

Option 1 – Check your Last Receipt

The first option for checking your New York Benefits Identification Card balance is to check your last receipt. This is the easiest and quickest way to locate the current balance on your New York EBT Card.

Your balance will be listed at the bottom of your most recent grocery store or an ATM receipt. You should get in the habit of keeping your most current EBT receipt, that way, you always have a quick way to check your balance before you shop.

Option 2 – Login to your Edge EBT Account

The second option for checking your New York EBT Card balance is online through the Connect EBT website.

To log in, visit the Connect EBT website here, then enter your User ID and Password. Once logged in, you’ll be able to view your current balance and transaction history. If you do not have a Connect EBT account, you can create a User Account here.

"New York EBT Card Balance"

Option 3 – Check by Phone

The last option for checking your New York EBT Card balance is by phone. Call the EBT Customer Service number (1-888-328-6399) on the back of your card. The Customer Service Hotline is available 24 hours a day, 7 days a week.

After you call, enter your sixteen (16) digit EBT card number and you will hear your current food assistance or cash account balance(s).

Report a lost, stolen or damaged New York EBT Card

If your card is lost, stolen or damaged call EBT Customer Service at 1-888-328-6399 right away.

New York EBT Card Help 

For information on how to renew your card, get the list of stores that accept EBT, and tips on how to keep your card safe and secure, visit the Department Social Services website here.

New York EBT Frequently Asked Questions

"New York EBT Frequently Asked Questions"

I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?

Yes. SNAP benefits are only for food. However, some people have an EBT card for their TANF (cash assistance) benefits. You can use TANF benefits to purchase food and non-food items. For information on TANF eligibility, contact your local government benefits assistance office.

Can I have someone else help me shop using my EBT account?

Ask your county food stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN. The EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.

Can I use my EBT card in other counties and other states?

Your EBT card will work at any store or ATM that accepts EBT Cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.

There are no rules against using your EBT card outside of your state of residence. However, you are required to report any address change to your local county public assistance office.

If I don’t use all of the benefits I received this month, will these benefits still be available to me next month?

Yes. Benefits that are not used in the month issued will stay in the EBT account, and you may use these benefits in the following months.

What do I do if I suspect someone has stolen benefits from my EBT account?

If your card is stolen or you think someone knows your PIN, you should immediately call the customer service number at the back of your EBT card to have your EBT card canceled or to change your PIN. If you believe your benefits have been stolen, contact your caseworker or county office for assistance. You should also file a police report.

How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?

Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.

What items am I allowed to purchase with my EBT card?

For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).

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